The word 'Communication' is derived from the Latin word 'communicare' which means 'to share'. So, communication means the exchange and flow of information and ideas from one person to another person or from one group to another group. It involves a sender transmitting an idea, concept, information, or feeling to a receiver. Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to transmit.

Oral Communication – Business and Technical Communication

In this “Oral Communication – Business and Technical Communication” you will learn about the following topics:

  1. Introduction of Communication
  2. What Is Business Communication?
  3. What Is Language?
  4. Roles of Communication in Any Business Organization
  5. Forms of Organizational Communication
  6. Internal – Operational Communication, External – Operational Communication, Personal Communication
  7. Technical Talks
  8. Techniques for Technical Talks
  9. Selection Of Topic, Determination Of Presentation Method, Consideration Of Personal Aspects, Audience Analysis (FeedBack), Appearance and Bodily Action, Use of Voice, Use Of Visual Aids
  10. Some Suggestions for Technical Skill
  11. Environmental Pollution
  12. Impact of Computer in Modern Society
  13. Satellite Communication
  14. Urban Development
  15. Interviews Techniques
  16. Guidelines for the Interviewer
  17. Technique for Interviewee
  18. Job Interview: Dos and Don'ts

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BCA 2nd Semester Business Technical Communication Notes Pdf: